Customer Satisfaction

We've partnered with Eliant, a professional customer satisfaction partner, to get honest feedback from our homeowners.

Our goal at Boone Homes is to make the process of purchasing and moving into your home a great experience! 

We are proud to be recognized in Eliant's 28th Annual Homebuyer's Choice Awards! 

First-Year Customer Service Experience - 1st Place 

Highest Percentage of Sales from Referrals - 3rd Place 

First Year Quality Award - 4th Place 

Design Experience - 4th Place 

The Eliant Award for Overall Home Purchase & Ownership Experience - 5th Place

Move-In Survey Scores

91.5%
Eliant Average 81.0%
Ranked #4

Homeowners receive a questionnaire from Eliant 1 month after their move-in date.

Mid-Year Survey Scores

89.4%
Eliant Average 75.7%
Ranked #4

Approximately 5 months after move-in, homeowners will receive a mid-year/customer service questionnaire.

Year-End Survey Scores

88.7%
Eliant Average 76.1%
Ranked #7

A Year-End questionnaire is sent by Eliant 10 months after move-in.

Scores updated as of December 31, 2022

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